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Industry Challenges

Risk Analysis

This has been a huge challenge for insurance service providers for long as we can remember. Earlier, because of manual verification and slow turnaround times, a lot of documents would get fudged, and insurance companies would end up paying a lot more than what was actually due. People would claim insurance covers falsely and it was often too hard to verify the truth of the situation.

A direct answer to this pain point is the advanced features like geo-tagging, face recognition and AI that Welnext has introduced. We are readily dedicated to risk management initiatives.

Turnaround Time

Welnext makes your life easier by giving you access to save precious time and cover all your necessary medical needs in a short time. By using tech across the operational framework, Welnext has cut down the average turnaround time exponentially. Now, reports get delivered directly to the insurance companies in the same interface.

Doctors in the Welnext network evaluate the reports and submit their recommendations. Everything is transmitted through the same portal and everything is automated. This reduces the time drastically.

Customer Experience

When it comes to the health sector, the most important and prioritised fact is the experience of a customer. After all, it's true for every service-based industry, is it not? If your customers are not happy, your business will not grow. This fact has been proven time and time again. The priority of customer experience is stamped across the way Welnext has designed the pre-policy issuance health checks.

You can choose to get tested at your home if you want. If you prefer a diagnostic center, an appointment can be scheduled for you. Reports will be transmitted directly. Can it get any easier?

Digital Transformation

Digital transformation and the use of technology are essential for the development of any industry. Whether it be banking or design, agriculture or consumer goods - the influence of tech is undeniable. Healthcare is no different.

If you think about it, the infusion of tech actually solves several issues that are present just due to human error. It is all the more important when it comes to healthcare. After all, negligent care has no excuse. Everything is digitised using the latest AI and OCR technologies - medical reports, prescriptions, scans and the like. The use of tech also enables the fast evaluation of your medical examination reports from the pan India network of doctors.

No Automation

This is the main cause of many of the inefficiencies that plague the healthcare service sector. In a system with no automation, much like the one the healthcare services industry has been following, we leave room for numerous errors. These result in higher processing times, higher costs, and more headaches for the customers.

Think about it. If a process is long, complicated and rife with unpredictable errors, would you really opt for it? Improved services require the least margins of error. Here is when Welnext Automation can assist healthcare administrators in more efficient scheduling and managing appointments.

Continuous Improvement

No matter how hard we try, no system is perfect when it is created. It is only when it starts interacting with the rest of the world that problems and bugs crop up. Based on past records and customer feedback, Welnext aims for continuous improvement. This sets us apart from all the other available services who are rigid in their structure. We evolve through flexible developments based on your feedback.

While choosing a perfect health insurance policy can be frustrating, the next steps are made convenient and accessible for you with Welnext. We ensure you the least time and effort from you and quality service!

Why welnext?

If the COVID-19 pandemic had any silver linings, one of them will definitely be highlighting the importance of life insurance and health insurance.

Health issues are rampant among young professionals. It all comes back to the sedentary lifestyle and the lack of work-life balance. They work all throughout the week. By the time the weekend rolls around, they are far too exhausted to indulge in any rejuvenating activities. And the cycle continues. But even when it comes to the process of taking out a health insurance or life insurance policy, it is not really a smooth road.

For starters, insurance scams are rampant in India. In the aftermath of the COVID-19 pandemic, several gangs have cropped up that fake-kill people to access life insurance payouts. Plus, people often hide their diseases while buying life insurance policies to get lower premium rates. This makes it very hard for life insurance and health insurance companies to verify applications and process claims.

After all, you need screening on another level to be able to sniff out the scamsters!

So, what, then is the solution?

What can life insurance companies do to ensure they provide the best service to their customers while weeding out the scamsters at the same time? Here is where Welnext has got your back.

Our Strength

Fraud Control

Tech empowered operations Pan India network of verified Diagnostic centers Mix of Centralized & De-centralized operations.

Customer Centric

Service driven approach adopted by well experienced team who understand the Customers and their needs.

Tech Enabled Operations

Believing and investing in New Generation Technology to meet customer expectations. Best in class with 100% Quality assured.

Better Efficiency

Optimized mix of Centralized & De-centralized operations ensures improved efficiency & better control.

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Blog

The Future of Healthtech brands in India

Indian healthcare is one of the country’s largest sectors. In most parts of India, getting access to good healthcare still remains a difficulty.

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In today`s highly interconnected global economy, employees spend a large portion of their time in their offices. An unhealthy,

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